Level of Experience: Junior: Min 3 years of experience
Manages the gateway, routers and switches for the AFINC program. Resolves network problems; operate network analyzers, WAN test equipment, and network simulators. Monitors data or voice system networks for various messages, alarms, or issues. Activates scripts as alarms occur or issues surface. Confirms accuracy of messages, alarms or issues and/or determines severity of problem, issue or alarm. Initiates resolution as appropriate. Troubleshoots problems using scripts and standard, routine procedures; escalates as appropriate. Researches issues to determine if problem may be resolved using predefined procedures. Executes scheduled maintenance routines in accordance with standard procedures. Identifies issues or problems and resolves as appropriate; escalates when necessary. Performs 1-4 problem determination. Interfaces with users and/or network vendors. Designs, engineers and implements associated projects.
CompTIA Security +